iOS

Import a Key

1.  Log into sndr on the device that needs to be added.  You will receive a notification to check the email associated with the account.

2.  Once you receive the email, select Yes, please.  Add it!

3.  If successful, you will be re-directed to a web page confirming that you are now verified.

4.  In the app, select Advanced Options.

5.  Choose Import Backup Key.

6.  If you have it saved to your iCloud, select Files.

7.  If you have emailed it to yourself, access the email, select the file attachment, and select Open in "sndr."

8.  Select Verify this key.

9.  Select Yes.

10.  Select Backup to backup your key to the iCloud.  If you do not use iCloud, select Not now.

Congratulations!  Your key has been imported on your device.

Android

Import a Key

1.  If your backup key is accessible on your device, log into sndr on the device that needs to be added.  You will receive a notification to check the email associated with the account.

2.  Once you receive the email, select Yes, please.  Add it!

3.  If successful, you will be re-directed to a web page confirming that you are now verified.  Once you receive this message, return to the sndr app on your device.

4.  Select I'm verified.  Congratulations!  Your key has been imported on your device.

Desktop

Import a Key

1.  Log into sndr on the device that needs to be added.  You will receive a notification to check the email associated with the account.

2.  Once you receive the email, click on Yes, please.  Add it!

3.  If successful, you will be re-directed to a web page confirming that you are now verified.  Once you receive this message, return to the sndr app on your device.

4.  Select I'm verified.

5.  Click on Having issues using your code?  Try other options.

6.  Choose Backup Location.

7.  Navigate to where you have saved the backup key file and select it.  Click on open.

9.  Click Ok.  Congratulations!  You have imported your key.

(If you were not successful, it could be that your key is not valid.  Please verify that you chose the correct key.)